Your data and Pioneer Kopitiume

This notice explains how Pioneer Kopitiume may collect, use, and protect information that you decide to share with us.

Information we may collect

We may handle details you provide, such as your name, email address, and telephone number, together with technical information required to run the service securely.

How information is used

• Manage accounts and submitted requests
• Respond to communications and enquiries
• Run, maintain, and secure the service
• Meet relevant legal and regulatory duties

Sharing with providers

We do not sell personal information. When needed to operate the platform, selected information may be shared with service providers that are bound by suitable confidentiality obligations.

Safeguarding measures

We apply reasonable technical and organisational measures, including encryption while information is transferred between systems.

Your rights and options

Subject to applicable law, you may be able to access, correct, or ask us to delete your personal information.

Retention period

We keep information only for the purposes described here or for as long as the law requires.

Privacy requests

To raise a privacy-related request, please visit our Contact page.